Turn Missed Calls into booked clients.

LeadBackAI helps Australian mortgage brokers turn missed calls into booked clients. When you can't answer, we automatically text the lead back within 60 seconds. Our AI then captures their details, qualifies the loan need, and books the call straight into your calendar — before your competitor gets a chance.

How It Works

Three steps. Sixty seconds. Every missed call becomes a warm lead.

Step 1 — Customer calls. You miss it. Happens to every broker — you're with a client, on another line, or out at an appraisal. Calls slip through.

Step 2 — LeadBackAI responds instantly. Within 60 seconds of the missed call, we send a branded SMS on your behalf — letting them know you're tied up and asking what they need. Our AI then qualifies their reply, captures the details, and books them in.

Step 3 — You follow up warm. By the time you check your phone, the lead's already qualified, their loan needs captured, and they're expecting your call. No more cold callbacks.

Built for Brokers

Win the leads your competitors miss

Every missed call is a lead your competitor gets to first. Mortgage brokers lose up to 30% of inbound leads to slow follow-up. LeadBackAI plugs the gap with instant, personalised SMS responses — so the broker who answers fastest wins the deal. That broker is now you.

  • 60-second response time — Beat every competitor to the lead.

  • Built for Australian brokers — Compliant SMS, Australian phone numbers, responds even when you can't.

  • Set up in under 24 hours — We handle the tech. You just take the calls.

FAQs

How does the missed-call text-back actually work?

When a call to your business number goes unanswered, our system automatically sends a branded SMS to the caller within 60 seconds. The AI then handles the back-and-forth — capturing what they need, qualifying the loan, and routing the booked lead straight to you."

Will this work with my existing phone setup?

Yes. We work with most Australian phone systems — landlines, VoIP, mobile redirects, and dedicated lines. Setup takes under 24 hours and we handle the technical side.

Is this compliant with Australian SPAM Act and SMS regulations?

Absolutely. All messages are sent only in response to inbound calls, meaning the lead has already initiated contact. We use approved Australian phone numbers and include opt-out language in every conversation. We handle compliance so you don't have to.

Can I customise the AI's responses for my business?

Yes — the AI is configured to match your brand voice, qualifying questions, and your specific offer. Setup includes a 30-minute onboarding call where we dial it in to how YOU run your business, so the responses sound like you, not a generic bot.

What if the lead doesn't reply to the SMS?

Our AI sends automated follow-up sequences over the next 72 hours to maximise the chance of re-engagement. If they still don't respond, the lead stays captured in your CRM for manual follow-up — so no lead is ever truly lost.

How long until I see results?

Most brokers see their first AI-captured lead within 48 hours of going live. Real revenue impact typically shows within 2-3 weeks as the system reliably handles the missed calls you'd otherwise have lost.

LeadBackAI

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